| Business | Rating | Reviews | Review strength* |
|---|---|---|---|
| Aire Serv of East Raleigh (you) | 5 | 287 | 12.3 |
| Michael & Son Services | 4.8 | 13976 | 19.9 |
| Air Experts Heating & Cooling | 4.9 | 8496 | 19.25 |
| Service Experts Raleigh | 4.9 | 6277 | 18.61 |
| Yellow Dot Heating & Air Conditioning | 4.8 | 4307 | 17.44 |
| Thermo Direct, Inc. | 4.8 | 2294 | 16.13 |
| Raleigh Heating and Air | 4.7 | 632 | 13.17 |
Why it matters: Review volume is a top-3 local ranking factor and the #1 social proof signal.
The fix: Systematic review asks: QR card at point of sale + SMS follow-up. Target 8-12 new reviews/month.
Why it matters: The local pack shows 3 results; review strength is the main tiebreaker for who gets in.
The fix: Close the review gap (volume + velocity) and fully optimize the profile to outrank weaker pack members first.
Why it matters: Wasted keyword real estate; Google uses it for relevance matching.
The fix: Write a 750-char description front-loading services + city.
Every issue in this report is fixable within 30 days.